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Help Desk & Asset Management Software India |
| Help Desk and Asset Management module provides the organization with the ability to log and track the employee's service requests. The Employee can enter the service request pertaining to any problem and are assign tickets with the pre defined process rules of solving and closing the problem. It also maintains the records of the complete assets with the organization with their annual maintenance / warranty contracts. |
| The Escalation levels can be configured based on the policies of the organization. |
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