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Complaint Handling Software India |
| Complaint Management Module provides the management a perspective view of various types of complaints and their frequency for any specific product line. Apart from capturing and analyzing complaints it also extensively gives reports regarding the actions taken to resolve those complaints. The internal process of complaint management ensures a timely resolution of every complaint launched. |
| Failure at any level of the process is reported directly to the top level Management. Report rich module gives an eagle's eye to the top management to closely watch the complaints and work towards preventions of such complaints. |
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